Shipping

Everything is post and packaging free, simple!

Returns

Please notify us by email with your order number within 2 working days of receipt of your order about any damaged or missing goods so we can arrange a replacement, credit note or refund. Claims made after this time will not be entertained.

Goods may be returned to us within 14 days from the day of delivery providing they are unopened and unused. If you have opened a pack of goods we are unable to accept a return. Goods are refunded for their cost excluding return postage costs. We do not offer a free return/exchange service.

By law the customer has seven working days after the date of delivery to cancel an order. If you wish to do so you must inform the Great Yorkshire Bike Ride either by writing, email or fax. The customer pays for the cost of returning the goods. Please see the following link for further information - BERR website - Distance Selling.